Small Details Make A Big Difference

Effective strategies built to improve your business

Since most organizations usually allow for few mistakes, trial and error learning has had its costs. Fear of embarrassment and/or over-reactive evaluation has caused many aspiring leaders to stop short of their full potential.

In contrast, the training approach we use provides the aspiring leader with the opportunity to learn leadership skills efficiently. The feedback-rich environment enhances learning; evaluation can be accepted and mistakes can be used to learn from rather than to run from.

ELSI's organization development consultants provide services to improve organization effectiveness and/or individual employee effectiveness. The purposes are to increase productivity, work satisfaction, and profit for the client company. Our consultants apply organization effectiveness strategies such as those shown below when there are needs for assessment, planning, growth, quality improvement, teamwork and other organizational changes. The strategies below are presented to help you become an informed user of ELSI's OD consultant services.

Action Research

An assessment and problem solving process that aims at improved effectiveness for the entire organization or specific work units. The consultant helps the client organization identify the strengths and weaknesses of organization and management issues and works with the client in addressing problem opportunities.

Competency Development

One to one or group consultation in a disciplined approach to align vision and values to the realistic competencies of your workforce. The competencies are fully integrated into practical tools for selecting, developing, and leading your workforce.

Conflict Resolution

Brings conflicts to the surface to discover their roots, developing a common ground from which to resolve conflict. Our consultants serve as facilitators in a conflict situation or train employees to better understand and resolve conflict.

Creative Problem Solving

Organization members use practical problem solving models to address existing problems in a systematic, creative manner.

Customer Service Training

Creates interpersonal excellence in public contact positions where the individual and the organization are expected to meet or exceed customer expectations.

Executive Coaching and Development

One-on-one or group consultation with CEO's or VP's to improve their effectiveness.

Goal Setting

Defines and applies concrete goals as a road map to help an organization get where it wants to go.

Group Facilitation

Helps people learn to interact more effectively at meetings and to apply group guidelines that foster open communication, participation and accomplishment.

Interpersonal Communication Skills

Increases skill in exchanging needed information within the organization and provides feedback in a non-threatening, non-judgmental way.

Leadership Development

Training in select areas that change managers to leaders. Includes visioning, change management, and creative problem solving.

Management Development

Training in various management skill areas with particular focus on performance management, communications and problem solving.

Organizational Restructuring

Changes departmental and/or individual reporting structures, identifies roles and responsibilities, redesigns job functions to assure that the way work gets done in the organization produces excellence in production and service.

Organizational Systems Design

Designing and managing organizations to emphasize the relationship between people's performance, the workplace environment and the technology used to produce goods and services in order to effect high level productivity.

Overcoming Resistance to Change

Helps clients identify, understand, and begin to overcome their resistance to planned organizational change.

Project Management

The general management of specific work, blending diverse functions and skills, usually for a fixed time and aimed at reaching defined outcomes.

Self-Directed Work Teams

Develops work groups to be fully responsible for creating a well-defined segment of finished work.

Strategic Planning

A dynamic process which defines the organization's mission, vision, and values, and sets goals and develops action steps to help an organization focus its present and future resources toward fulfilling its vision.

Stress Management

An individual growth workshop that arms and activates healthy responses to stress. It enables participants to maximize positive stressors and minimize the negative, both for themselves and others.

Team Building

Improves how well organization members help one another in activities where they must interact.

Time Management

An opportunity for individuals and organizations to attain higher levels of productivity with the time they are allotted.

Training Evaluation

Systematic controlled inquiry grounded in sound statistical practice, assessing on-line training effectiveness and/or business impact. Assessment focuses on course relevance, transfer and cost value.

Workforce Diversity

Facilitates understanding between groups toward the goal where differences among people in an organization become the strengths for competitive advantage, productivity and work satisfaction.